drew from Toronto

The thing that rocks about Modern Appliance is that Peter diagnoses the problem over the phone and shows up ready to make the repair. Other repair services I have dealt with make the initial service call, then disappear for the week while they wait for the part, then show up a second time with a second charge. Modern Appliance shows up quickly, with the materials needed for the fix, and gets it done right away. Seriously awesome service.

I called Modern Appliance late last week about getting my washing machine repaired. I was already three calls into the process of trying to find someone to do the job when Peter called me back. He diagnosed the problem over the phone and pre-ordered the part. He said he would arrive Monday before noon and he did. He told me it would probably cost about $300 to repair and it cost $305. And he gave me some sound advice on how to extend the life of the machine. Awesome, punctual, efficient and friendly service. I highly recommend this company. A shining example of entrepreneurial Canadians!

These guys were awesome. Clean and tidy. Prompt in responding to my initial request for someone to come and look at the problem. Answered my many many questions during the course of the job. Explained every step of the process to me. Helped me understand how to apply for the Back Water Valve rebate from the City of Toronto. Answered all of my 6 year old daughter's many questions. And did an awesome job of troubleshooting around some cabinetry that I really didn't want to have to move off the way. They were tremendous!!!