We called Dodd's and spoke to a very reassuring Alan at 11:00 on a Saturday morning. We were desperate to get access to our garage, and Alan was immediately and completely supportive. In less than an hour after calling, we had someone at our home fixing the door (we needed a new spring and new cables). Perez also suggested we might consider replacing the cables on our other garage door, that was of the same age and use, and we took him up on his thoughtful, pressure-less offer. We are COMPLETELY thrilled with the service from Dodd's Garage Door Systems - from our first interaction on the phone, the helpful advice we received, the timely and polite service and the very reasonable prices, especially given that it was the weekend. This is a wonderful company who truly understands customer service.
- Approximate cost of services:
- $300.00
- Company Response
We thank you most sincerely for taking the time to write this review and appreciate the kind words.