As a first time home buyer the house we purchased needed a lot of help. Finding the right team to replacing all the windows and 2 doors was overwhelming. The other service providers we contacted were either way too expensive for our budget or were unable to find a solution for our unique basement door size. Fortress gave us a ton of confidence from the beginning. Steve came for the initial assessment and answered all of our questions and let us know he would find out what's possible for the basement door. He let us know from the beginning that service delays from the pandemic would impact the installation timeline, but we were happy to wait for the right team. We are so glad we did. The team of installers were incredible. Our house presented some challenges on the day of, which they worked through diligently and kept us informed throughout. They showed us how to use each window and how to maintain them. It's been a few months since the install and we couldn't be happier. They are beautiful and we've received lots of compliments. The two doors installed are perfect as well. I've already recommended Fortress to friends and family.
- Company Response
Hello Kim and thank you for your review. We appreciate being part of your new home purchase upgrade and you'll enjoy the comfort and energy efficiency of your new windows and doors as well. Older homes do present their challenges but we do have very experienced, professional installers that always rise to the occasion! We are excited for you on your new adventure and hope you really your new home. All the best, Steve and the Fortress Team