henry in North york

The repairman was friggin' awesome. I asked Door Doctor to come fix a broken cable and swap out my old opener which blew up in smoke. They recommended I go for the door opener installation package which includes replacing the cables. I had tried to do it myself but gave up when the good cable popped out of the drum. So I had purchased new cables and a new opener. Repairman said the cables I got were not the proper ones for my door so he used his and took mine in exchange, no extra charge for cables. But he also reinforced where the cables connect to the door, and made it so the door opens and closes more quietly than ever. He recommended I change the rollers and that I could do it myself and save $100 for the service. No unnecessary extras were recommended and it was good, honest work that cost what I was told it would cost. A real bargain! Especially considering the risk of injury in trying to do it myself.