Reviews

10/10

I highly recommend the Better Lock Team. Nathan was informative, patient and proficient in upgrading my security. My expectations were exceeded when they coordinated a home visit within a couple of hours of nonemergency request. At time of completion, the area was vacuumed/cleaned and Nathan also kindly without pause took the extra time to show and help a family member. Thank you Nathan and Justin for your expertise and kindness. Respectfully and sincerely, Iris and Bonnie

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10/10

John and his crew replaced my roof earlier in the summer which they had done an excellent job. This early winter i had noticed two leaks from my gutters and I had contacted John with anxiousness and he returned my call within a few hours. He advised that his company was very busy but would visit for an estimate as soon as he was able or convenient. Surprisingly he showed up two days later and provided me with the best estimate against two well known competing companies I had also obtained estimates from at a later date. After committing, to my surprise again, JMT showed up to do the work a week later. John and his crew, as they had with my roof had done a perfect job and also left my home cleaner than prior to them arriving. His crew was professional and friendly. They kindly and patiently showed me step by step what they were doing and also went out of their busy schedule to hook up my christmas lights free of charge. I without hesitation have highly recommended JMT to all our neighbours, family and close friends. It is unusual to find a company with such integrity and strength of character. John had (as before) dropped by after the job to ensure all was done well and also provided a dvd to show that the work was done as promised. It is comforting to have faith not only with John but his entire crew. It is obvious that they take their work personally and with complete pride. Thank you John and all those who worked at my home so efficiently which was important since I work from home and in addition the noise factor was minimal. Yours sincerely and respectfully, Iris in Burnaby

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Company Response

hi iris thank you for repeat business john

10/10

John and his crew, Keith (foreman),Don, Will & 'D' are veraciously professional, timely & courteous. After 5 thorough background checks on well sought out & A+BBB firms, JMT proved to be significantly & distinctively superior. Most importantly from a "layman's" perspective, nothing is more comforting than persons specifically such as, John & his employees tending well care of my most valuable asset, my sweet home. Thank you most kindly John, Keith, Don, Will & 'D'. We look forward to future work with your firm. Respectfully, Iris, Bonnie & Snoopy (my 11+ year old conservative mini lop bunny who adores John!)

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