A few years back we had our kitchen remodeled by the Home Depot on Grand Marshall. The designer that we used was great but the installers were another story. It appears that the Home Depot uses sub-contractors which makes it hard for them to control the quality and service. The installers would not show up when they said they would and they even called one time at 8:00 p.m. to see if they could come over now and work for a couple of hours. I had was shocked by the fact that they would even ask this of a customer especially knowing that I had children at home. It took longer than it should have
- Approximate cost of services:
- $13,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?