Ducting formwork was shoddy, had a 1cm gap in 2 places, they said nothing, I brought it to their attention and offered to make good with tin tape. They had to install an additional air vent, the older of the two techs, told us where he was going to put it, we refused, the younger tech gave us several options, in better positions, one of which we went with. The older of the two gave us the impression he just wanted to get it done as fast as possible, thankfully the younger tech was more professional!

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