Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This is the second time we used Canadian Choice Windows to replace windows in our home. As expected it was an excellent experience and Simon and his crew did an excellent job. The next day my son opened the door and accidently hit the handle against another handle accidentally scratching it, I called the office and he came over the next Monday and replaced the handle for us free of charge. Would definitely recommend these guys.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hello Tony. Thank you so much for your kind words! It certainly cheers us up knowing that our service was satisfactory for you. We try our best to provide the best customer service and products we can for our customers and it is such a joy to know it's appreciated. We thank you once again for your business and in advance for your future recommendations from Canadian Choice Windows & Doors.

0/10

2 years ago, they installed a water heater for me. About 6 weeks ago, the local gas provider was inspecting my house, and gave me a RED TAG for improper installation of the water heater (wasn't grounded). Took about 2 hours on the phone to get Reliance to come out and fix it. After the THIRD time, they sent the right technician. He told me that he needs to fill out the RED TAG and send it to the gas provider. I was assured that I have nothing to worry about, as they will take care of everything. Long story short, they never sent it in, and the gas provider has shut of the gas. When I called and asked them why wasn't it done, they said they will look into it, to see if the report was sent in. In the mean time, I've got 90+ y/o grandparents at the house, that I need to send to the hotel, because it's 7C inside the house! Extremely unhappy with the service.

Approximate cost of services:
$2,500.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

I apologize for this experience Tony and would like more information in an effort to assist. Please contact me at rmassingham@reliancecomfort.com. Thanks in advance. ~ Rich

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had a front door replaced yesterday by Victor. The door looks great we already had a lot of people asking about it. I would recommend these guys to anyone thinking to replace their doors.

Approximate cost of services:
$3,500.00
Was this review helpful?