Maytag Defrosting Issue - $327.00 service fee not $80.00
We had an issue our fridgeI called two companies from Homestars, one I am still awaiting a response and the other the did not even answer with We had an issue our fridgeI called two companies from Homestars, one I am still awaiting a response and the other the did not even answer with a company just a gruff hello..poor experience, but the worst was yet to come! Why these guys showed up with 9/9 in black (23 reviews) I didnt know my error as well for it not looking at all the glaring POOR REVIEWS. I unfortunately called them and booked an appointment so called $80 service charge to diagnose the problem, and once done we do decide to go ahead with them, there will then be a $299. +parts fee and the $80 service charge will be deducted. NOTE RedFlag 1- they will tell you as it is same day you cant call back and cancel the appointment. Red Flag 2 - Booked time earliest appointment was bet 4pm and 7pm, this is at 2 something pm but buddy called within minutes will be at my home in 5mins. Their tech guy came and opened the lower back of the fridge, looked at the freezer to identify the problem which took him 5-7 mins to identify the motherboard to the thermostat not communicating. HOWEVER, To confirm that is issue or possibly something else required it will cost $299.00. Less than 10 mins to now actually have to remove the thermostats and put a meter on it and confirm it JAZZ motherboard and control requires replaced. I told him I would rather get a Fridge. The service fee for these guys are basically $299+tax! Dont get fooled Their forms of payment RBC debit, E-transfer (he took a pic of the e-transfer) or Cash.
- Approximate cost of services:
- $327.00