My faithful Whirlpool washing machine of 20 years stopped halfway through a cycle. No amount of tinkering and pleading helped. I called Electrolux and arranged an appointment for the next afternoon. As promised, the technician (cleverly known as Eddie) showed up early with a bright, positive attitude. He asked a few questions, looked inside the misbehaving washer and saw the partially filled tub of dirty water. Five minutes after leaving him to tackle the problem, he informed me that all would be well by replacing the "swinging door." (Filter related, I believe). The only concern was if he had the needed part in his van. The answer was yes, and he proceeded from there. I'm completely satisfied with the service provided. Eddie was on time, personable friendly and exuded confidence. As a result, I'd recommend Electrolux as a highly professional company that, at least when it comes to backed-up washing machines, impresses.
- Company Response
Fantastic! Thank you for your review and letting us know about your experience with our company and our technician, Richard. Andy, has been with our company for a long time and always has a positive attitude and bright smile and really takes to heart our company motto to be fair, professional and ethical at all times, going above and beyond when we can while keeping client care at the forefront of all we do and provide fast, efficient service that is friendly and stress-free to make you feel like the valued client that you are. Thank you for letting us know we are achieving our goals. We invite you to call us for all your future major home appliance repairs. Thank you for choosing RepairCare. We appreciate your business.
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