Reviews

10/10

Quick and efficient same-day repair to the tankless water heater. All costs transparent, excellent customer service.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to share your positive experience regarding our tankless water heater repair service. We are delighted to hear that our team was able to provide you with a quick and efficient same-day repair. Transparency is a key value that we strive to uphold in our business, and we are pleased to know that you found our cost breakdown to be transparent. It is important to us that our customers are fully informed about the expenses involved, and we are glad that our efforts in this regard met your expectations. Your kind words about our excellent customer service further motivate us to maintain the highest standards of professionalism and support.

We greatly appreciate your feedback and the trust you have placed in our company, and we look forward to hearing from you about any future plumbing, hydronic heating, drains, heat pump/air conditioning issues.

Be safe and well,
Best wishes,
Hoerner Heating & Plumbing

6/10

Great product and initial service. When all is said and done, we'll have waited 3 1/2 months to get a replacement pane of glass for the door. COVID, yes, but that doesn't excuse the several-week lack of meaningful communication.

Approximate cost of services:
$5,000.00
3 of 3 people found this review helpful.
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