Reviews

10/10

Before the work project I spoke with John. Sent him some pictures and he advised on the best alternatives. Found him very honest as he mentioned there were two layers of brick and cracks were step cracks not structural which didn't require as much work. Appreciated the honest advice and would definitely use this company again.

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Company Response

Hi Niles,
Thanks so much for taking the time in writing us this review. I'm glad to hear you are pleased with not only our work but also John's honest and professional advice. Please do not hesitate to contact us for any future masonry needs. Take care and stay safe.
Best,
Anna

9/10

Had a good experience with Vlad and Roman. Vlad was helpful with the pricing by find lower priced products which reduced my install cost. Fast feedback as well. Roman installed the 6 cameras I had. He took about 1.5 hours just planning the routes and cables, which was good because he took the time to think the best route and ultimately moved the router to a hidden spot. Small item it appears he used an old face plate for the cable entry which really for the cost should have used a new, white plate. Other than that was great service.

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Company Response

Thank you, Niles, we appreciate you positive feedback! Integrity Team

5/10

First off, if you are at all concerned about Covid, don't use this company. No masks, no PPE, nothing. Had other trades in at the same time and had to send this guy home as he didn't wear a mask. They did 2 jobs, the first a small bathroom. Work was ok but it was small and done well. Other bathroom, somewhat of a mess. Gian left the site and a rookie helper to do the work, who then misaligned tiles on the wall at a critical level. Told this to Gian, had to press him to rip out the old tile and replace. Then had them do the floor. See photos. He misaligned the tiles then said it's because they are different tiles. Ah no, tiles were the same, only pattern was different. The cut out for the toilet was cut too small and had to find someone to re-do his work. Since he was there we had him install (or try to install) a bathtub. He brought in a plumber (equally rough in work), so there were 4 guys trying to press in this tub because Gian didn't measure correctly. Not sure why Gian laughed when he was told about it. Sent emails to repair and they were not answered. We cannot pay for sub par work as we had to get another worker to fix. He is a very nice person and so is his experienced helper, however, based on the work we would not use again.

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10/10

Contacted RJ, he was honest about when he could start and the time it took. He arrived earlier than the start time the first day. Him and his helpers were polite, efficient and produced good work. I had another company prior that did trim work who were not as good so was happy to find RJ Saw. One thing that stood out was I kept bringing up small areas that I forgot to include and RJ did them all, no problem. I would recommend them, precise work and efficient.

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1/10

We had our daughters house which we own with her done but we werent able to be there when work was done. The owner seems like a nice guy when dealing trying to hustle the work but is fast gone when work is done. The guy left a trainee doing the work for a 2 hour job! This is a one man shop, no office staff etc. The work was sloppy and they left a mess after installation. There was some stuff in the old eavetrough they ripped it out and splattered on walkway and doors that we had to clean up. Yes you will get a low price but you get low quality. - was very off putting. Find a more reputable company as this one is shady. Updated: After the rain of a week or so the eves were inspected by someone, part of the eaves was installed attached to the shingles, not to the roof frame. Needless to say more time and money. Inspection wasn't done properly before leaving

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Company Response

Thank you for your feedback. We are very sorry to hear that you are not satisfied with the work completed. Our team accommodated your house on short notice - within two weeks - even though we are pre-booked 4-6 weeks ahead of time (we were told the house is going for sale asap). Moreover, due to COVID-19 we do our quotes remotely and we never actually met in person for the estimate. The crew NEVER met your daughter and you were onsite from the beginning to the end of the gutter installation. I 'the guy' am the owner of the company and personally installed your eavestroughs and our 'trainee' is a full time worker with all of the professional training required. The house was finished in a timely manner but not in two hours of time. On a more positive note, we are a small family business and my office staff (wife) has been an integral part of the company since its creation. As a company that strives for quality and exceptional customer service we do accept and welcome criticism but your review seems like libel.

10/10

We hired Slava to install drywall on the ceiling and provide a skim coat for the ceiling where the kitchen and a living room load bearing wall was removed. The results are professional grade. Based on that he was asked to finish multiple walls on many rooms throughout the house. He and is worker Dimitri provided excellence in finishing of the house. I had to ask for some changes part way through and it was no problem at all. They will take the extra time to make sure the work is correct. I had painters come in and they commented on the quality of the work. Beyond that they very personable guys and are eager to help. I would say the value they provided was exceptional. At minimum you should receive a quote. If you hire them like I did they didn't stop until I was happy with the work. The difference was night and day between the before and after and I would hire them again.

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Company Response

Thank you so much for taking your time to write your feedback and share your recent experience with us. We are pleased to hear that you are satisfied with quality of our work which is extremely important for us. It was our pleasure to work on your project. Thank you.

Best regards,
Drywall Pro-Finishing Inc.