Outside fireplace, firebrick were not cemented properly, all bricks were loose. Would not come to repair work done, wished us good luck! No warranty for work done. Fireplace used about 7 times. Work was done in 2018 in Muskoka. Website states “have confidence in your contractor. Hire a professional” we thought we had done 5his not so. Make sure to ask for references and check warranty when using this company.
- Approximate cost of services:
- $100,000.00
- Company Response
I'm sorry you feel that way and even more sorry for this negative review!! This is the first negative review I have received! What I told you over the phone was that I was committed to coming to do the repair at a time that worked for me. Muskoka is a long way away and to drop everything with other clients and my family is difficult. This job was also done in 2018 and there was no warranty. That being said I am sorry there was some minor damage to the firebox. I would of come to repair it . But at a time that worked for my schedule . I'm sorry this relationship could not be repaired.