Kitchen and living room windows
The initial consultation was professional and personable. During the inspection and measurements for the new windows, it was noticed that the wrong windows where ordered. After being told installation would take a few weeks it actually took a few months. The installer didn't show on the date he was supposed to. When the installer did finally show to install the windows he was preoccupied with talking on his cell phone the whole day. The windows were installed to our satisfaction. We were also told that we would get a ”check-in” call or visit. No follow-up was given to see if our windows we're working to our satisfaction.
- Approximate cost of services:
- $3,000.00
- Company Response
Thanks for taking the time to write in about your experience and were very sorry to hear this about the installer I'll be sure to look it up right away and get to the bottom of it. Happy to hear however that the install was done to your satisfaction. We apologize again for any inconvenience and I'll be sure to speak to our install manager. Thank you