Fantastic customer service. I needed them and they were right there for me - going above and beyond. Shipped a part to me twice with no extra charge, even though it was necessary because of my mistake. Very knowledgeable people, and I would definitely recommend to family and friends!
Hot Water Heater Exchange (Rental)
The two men were friendly, took care to ensure my floors and carpets were protected, arrived on time (a few minutes early!) and got right to work. They each seemed to know what they were doing, and worked together well as a team. The new hot water heater seems to be working well and I expect no problems from this installation. Thank you!
I purchased a Wagjag to clean up to 15 ducts for $159 ($9 each for extra vent). Although I left things to the 11th hour, the friendly person who took my call at Custom Comfort allowed me to book an appointment past the expiry date of the coupon (first good sign!) The technician, Niall, called with an estimated arrival time, then arrived on time, was friendly, professional and did a great job. He was very considerate of the pets in the house (another good sign!) He took some time to explain the process and show me the before and after with a tiny camera in the ducts. Niall was knowledgable and able to answer all of my questions. He replaced all the vent covers, and even added a couple of screws to hold the basement ceiling vents in place more safely. Overall, I am very pleased with the cost, the intake process and the actual job that was done, and I will probably use this company again in the future.
Garage Door Purchase and Installation
I shopped around, and Barrie Door's prices were reasonable so I purchased a new double-wide insulated garage door with windows. Penny, who came to do the quote was friendly, knowledgable and informative. The installer (also nice) arrived on time, did a great job and cleaned up afterwards. The door itself looks wonderful and I would use these people again if the need arose.
