My service call was to replace an electric hot water tank and repair a shower leak and look the hot water slow supply from a couple of taps. He ended up changing out 2 bathroom taps and stoppers and also fixed a toilet leak on top of the original requests. - Neil did a great job going over everything with me and the tenant. He wore his mask and was COVID respectful. He was very kind and patient and thorough with the requested original service call and the additional items that ended up also being added. Had this company quote a couple of years ago on installing an air conditioner unit and HVAC and water heater in a different home - the owner was also thorough and gave us a good price - we ended up using a different company that had a product that worked better for us at the time but Good Guys made such a good impression on me during that call two years ago, that I called them for this job and got continued great service. Thank you Neil and Good Guys Team!