Reviews

10/10

We talked to five companies, including the ones with top ratings in Homestars. We learned that most companies will sell similar products but what you actually pay for is service. Ecochoice really excels at this. Gabriel was the most professional and helpful in providing advice for our old Toronto down town home in terms of windows and configuration and the installers were quick, pleasant and left the site clean. Gabriel referred to them as "artists" when they do an install, and they are. We are very happy with their work. Even when we received the wrong storm door (no fault of Ecochoice, but the supplying company), Gabriel was very honest and went out of his way to make things right. I have already recommended Ecochoice to family and friends and we will call them back to finish my back windows as well. You cannot go wrong in hiring this company for your install.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for the kind words

0/10

We purchased this via Groupon and we had our doubts (confirmed). We booked 2-3 weeks ahead for a cleaning and they sent us an email cancelling (not even a call apologizing) 3 hours before they were supposed to show up. They left us in a really bad spot as we had family coming over the following day and my wife had to take a day off to clean the house. We tried to call them and email them back to book an appointment ASAP but we are still waiting for a response.No efforts to please a first time customer.

Approximate cost of services:
$80.00
Was this review helpful?
Company Response

Hi Remiro,

Thank you for your feedback! Unfortunately your appointment was booked on a weekend, so when you had initially tried to contact us it was after business hours. I do believe this issue has been resolved and we look forward to cleaning your home! Thank you.