I called them to fix my broken AC. They came to refill the gas and it started working, at the same time I requested a quote from. The next day, my blower capacitor died, they came and replaced. When I went ahead and ordered the furnace and AC, they credited my 2 repairs and they installed the new system very quickly. I installed an Ecobee and added there info in it as my service provider and at one point I open the windows and the humidity went above the programmed threshold. They immediately called me to verify if the system was still working.