Reviews

10/10

I found this company from reading Homestars and was impressed by the reviews/comments. I called them in the morning of Sept 20th and they sent a technician by 1 pm the same day. He tried replacing a part but was not successful and therefore installed a brand new garage door opener. It worked beautifully afterwards. I am pleased with the work and the special pricing given for September 2013. He even assured me that there will be no charge if he is called back to fine tune it. Thank you.

Approximate cost of services:
$304.00
2 of 2 people found this review helpful.
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Company Response

Thank you for taking your time to write us a review Suzanne and Jon. We always try our best to provide services to our customers as soon as possible. We're glad that you're happy with the services provided to you. Hope you are enjoying your brand new opener and was able to take advantage of our promo. Let us know if you need our garage door services again in the future. We'll be happy to be there.

7/10

I requested for yearly maintenance service to be performed on my furnace before winter arrives. On that day, I was surprised that 2 technicians showed up as usually it is performed by one. However, I was told that one of them is a trainee. They completed the work in less than 45 minutes. As we have been a long time customer, we do not wish our house to be used as a training centre since we were not being told upfront about it.

Approximate cost of services:
$165.00
0 of 1 people found this review helpful.
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Company Response

Hi Suzanne and Jon, Thank you for your respond. We pride ourselves to keep the quality of our workmanship to a very high level. To ensure that our new additions live up to our high standards we require that they shadow more experienced technicians for several months. This ensures that we will be able to provide you with our service at the same level of high standard you are used to. This is very different from many other companies which send newly hired licensed technicians by themselves and see what happens. We do not operate that way.

Since the daily work schedule is put in place the night before we were not able to provide you with this information at the time of booking. We are sorry for any inconvenience the presence of the trainee might have caused.

10/10

We are extremely pleased with our new shingles and the overall job. I had estimates from three companies and we chose City1roofworks though it was not the lowest. Danny's experience and upfront approach impressed us and recommended the shingles that suit our needs. They arrived early and finished the entire job in slightly over a day. Everything was done safely and they cleaned up the entire place and took away the trash at end of the day. The workers were knowledgeable and courteous throughout. Danny and his business partner ensured that we were happy with the new flashing being installed against the shingles. We would highly recommend the company for the work quality, ethics and business professionalism to anyone.

Approximate cost of services:
$4,700.00
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Company Response

I'd like to thank the Preston's for choosing City 1 and giving us the chance to provide them with Quality Material,Warranty and installation. Experience and quality doesn't come cheap but we think it's the right decision when it comes to your home, and so did they.
Like my Moma always says, you buy cheap you always buying, you buy quality and you buy once and a while.
Thanks for the coffees from all of us at City1
We appreciate great clients like yourselfs
All the best and congratulation's on your New Roof