We used Verdun to manufacture and replace 15 windows in our 120+ year old home which we are renovating. The initial process was very informative, from initial visit/estimate with Andrew, through to installation with Mario and his assistant(s) (and we had a lot of questions). The installation took 1.5 days and the crew were extremely efficient, personable and did a very good job.
We really like the new windows; however, upon closer inspection, we found a lot of small holes in the corners of the upper and lower frames of the windows, some scratching and a cracked window. A Service Representative came by and assessed the windows and acknowledged that the frames need to be replaced, as there was an issue with production (it happens), and also one cracked window needs replacing.
The new window frames have been reinstalled, after a scheduling mishap, but the windows and frames look great. We are pleased with the quality, service and installation, although we would suggest that with Verdun growing so quickly, the company ensures all steps in the process are more closely scrutinized, to avoid any future product and service mishaps. Overall, we are quite happy with our new windows and will order more windows for our home extension in the future.
