Reviews

10/10

I received a fair quote from Hayden to rebuild a catch basin at the bottom of my sloping driveway. He was prompt in responding and managed to squeeze in this job before the season ended (November). Other contractors initially contacted refused to take the work, so i was happy they were able to accommodate my needs to rebuild the basin before winter. I dealt with Domenic who completed the work over a 6 day period. Domenic was not only extremely skilled and experienced in completing the work but was also accommodating and patient in walking me through the work, explaining the approach and discussing various options and answering question. He took his time and did not cut any corners. It was the equivalent of taking a Master Class in masonry (for which i learned a hell of a lot over the course of 6 days). He was polite, professional and I would not hesitate recommending him to anyone needing brick or masonry work. End result, the rebuild is far superior than what was done by the previous contractor. This basin is rock solid, which means i will probably not see him again! Thanks Domenic and Hayden for the excellent work and experience!

Was this review helpful?
Company Response

Thank you for taking the time to share your experience Frank!

We are very proud of Hayden's prompt attention to your needs and providing you with a fair quote and Dominic is one of our best Masons so I'm glad you got his "master class"! He's always going above and beyond peoples expectations with regards to communication and end results!!

We strive for excellence In every job we take on and I'm glad we were able to get this done for you before the snow flies!!!

Best regards,

Darren

10/10

Eduart was excellent to deal with, very knowledgeable and did not try to oversell on product or services. He was very thorough in his assessment and provided a very detailed breakdown of services with explanation. We discussed several problem issues to arrive at a good solution. Throughout the work, he stopped by regularly to discuss the work. The crew was polite and professional. There were several adjustments that were required along the way, He and the team did not hesitate to address them (causing the work to extend longer than planned). Eduart offered great advice to me having to re-install a roof deck after the work was completed. They worked until I was satisfied with the outcome. Site was cleaned after each day, crew as extremely careful around the property. Would highly recommend them.

Was this review helpful?
Company Response

Hi Frank,

Thanks for taking the time to leave such a detailed and wonderful review of our team. We are incredibly grateful to have your recommendation and we are happy to know that you are satisfied with the finished project and outcome.

It is always our top priority to provide support and responsive service to our homeowners and we are happy to know that we provided a positive experience.

Wishing you well,

The Eduart & The Eclipse Team

10/10

The AC finally when after 16 years on the hottest day of summer, Jack over the phone was able to quote a price and took the initiative to call the supplier to ensure there was stock available for the unit. In the end I replaced both the furnace and AC together, Jack was honest about what was needed, did not try and up sell, transparent and competitive on pricing. He took the time to explain the pros and cons of various products and answered my questions throughout non business hours. He was very responsive. The team was equally excellent, 7 hours in and out, polite and professional, left the place clean and tidy and provided instructions on use and maintenance. I did lots of homework ahead of time and still learned a lot dealing with Jack.

Was this review helpful?
Company Response

Thank you
Jack