Oscar724#$

We just had our AC checked and serviced by another company and were told it would last through the season, and of course it dies during a recent heatwave. Quick call to Tim and the team at Hargrave and they had someone on site quickly to inspect and diagnose. The motor was gone (23 years) and it was time to replace. I asked that they check the furnace as well as it was 15+ years old and was making a sound like a sneaker in the dryer on start up. I made the call to replace both rather than take on a major repair and be worried it would break down next winter. Hargrave gave me 4 system options via a very helpful online tool that gave all the details including videos of each option. They then answered all my questions and lined up the installation. We also added an air purifier given wanted to up our air quality. We had a fantastic 3 man crew led by Antonio. They were knowledgeable, polite, treated the home like it was their own, got in and out quickly given it was a major undertaking and cleaned up after themselves. All in all some of the best customer service we have experienced in years. Have a new Carrier Infinity system that works beautifully and they even filled out the registration paperwork. Highly recommend this company and can see why they routinely win HomeStars and Carrier President awards.