Chris came out in the middle of winter to properly instal our new thermostat that I had tried to install as I was troubleshooting a furnace issue. He came quickly. Did the work quickly. Didn't charge me as much as I would have expected! He gave a work around at that time because when I bought the new thermostat I didn't know that I needed an extra wire from the thermostat to the AC. He said he would come back before AC season to switch over to the AC at the thermostat. And he did but because of the lockdown he had to come back a week later when he had time to install the extra wire - which is next week but I came across this page online and I thought 'no time like the present'. No charge for the thermostat change-over. Get the pattern here? Low charge for the installation. No charge for the change-over. I don't know what the wire will cost to install but I can tell you that it'll be worth every penny that Chris decides is the right price. I just really TRUST this guy. And knowing a bit about his background … he really wants to give people fair prices. Just on principle we should be supporting him. And it's okay. My AC has a seized fan so Chris will have another opportunity to charge me money … and I will have another opportunity to save money using Acumen. And just to ensure you: I have no relationship with Chris or anyone that he knows … I just am impressed by him. And I don't write reviews much either! But … good work, fast to show up, quick and effective service on location, and really good prices … you can see why I am supporting this company.
- Company Response
Thank you very much for taking the time to review.