We selected AquaTech to install a sewer backflow valve in our house based on their competitive pricing and long warranty period. Overall we have been satisfied with the experience. In particular, we appreciated Terry's (I may be botching his name?) work. He and a team member worked efficiently, left the job site clean, and most importantly (in my opinion) were good about explaining the work and answering questions. The only hitch in the experience was that initially we had some difficulty getting a quote; after getting in touch again it turned out it hadn't got sent by accident which is understandable. We also appreciated the tip to call the city and find out if a sewer backflow had been already claimed on our property. It hadn't, but we've since heard of this happening to others and were grateful we checked in advance.
- Company Response
on behalf of Terry and our entire team we want to thank you for your detailed feedback. We truly appreciate the time you took out of your schedule and shared your experience with others. It also means a lot to us to know that despite a small mistake made, we still deserved a 10 from you. We hope you know, that if you ever have a question, Aquatech is here for you.
Sincerely, - Aquatech Waterproofing Team, Toronto