GEM installed a number of windows for us back in 2015 and they have been great. When a small piece of window hardware broke recently, I felt very comfortable in contacting Jim Christopoulos. He was able to find the right piece for me and I picked it up today from the reception desk - no charge. That is amazing service. Thank you Jim. Patrick Longhurst
- Approximate cost of services:
- Company Response
Thank you for taking the time to write the review. Happy to hear that we were able to get that part for you so quickly. We have been in business since 1961 and will continue to provide service to our customers.