Joanne T in Burlington

Mohammed (not sure correct spelling, sorry) was the most pleasant individual who truly seems to enjoy his work. He was very personable from the very first phone call When I asked him if he was ever frightened dealing with wildlife/pest. His answer reassured me that I had somehow chosen the right person out of all the companies out there. He said that animals can sense whether your intent is to harm them. My issue was bird chirping coming from the vent/fan above my stove. He steathfully climbed a ladder to the broken vent outside my house and pulled out large amounts of debris that a bird had stuffed into the vent. The birds nest with the babies was further inside though. He had to remove my vent/fan above my stove to get to the nest. He carefully pulled out 2 baby birds. One unfortunately had died. The other he placed in the backyard. He reassured me that the mother bird was already communicating with the baby and the bird was close to being able to fly. He put a new cover over my exterior vent and some wire guard over top to prevent further invasions. He also did the same wire guard over 2 other exterior vents at my request. Mohammed also dealt with my bouts of hysteria with sympathetic laughter and words of comfort. I tend to be very squeemish about these kind of things. I would not hesitate to recommend him to anyone and everyone and would definately put him on speed dial for any future pest/wildlife issues. Thanks again Mohammed! Jo