After my annual furnace and duct cleaning there were a lot of dust bunnies and dirt from the vents/furnace in the house. In addition, the service person left one of his dirty blue over boots behind the furnace and there were 2 screws on the floor. I removed the 'cleaned' filter and cleaned it outside to remove dust and more dust bunnies. One of the metal pre-filters was bent. I spend an hour cleaning the entire house to remove dust bunnies/dirt. Worst cleaning job ever! The service technician lead, Ryan, called and then visited my home to address my concerns. On behalf of the company he apologized and said the company would redo the vent cleaning. Dylan arrived on Tuesday and did a great job of redoing all the duct and furnace cleaning. He was very friendly and meticulous in his work. Great job!
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- Company Response
We are incredibly grateful that you took the time out to leave us this amazing review, Ron. We take pride in providing the best possible customer experience, and your review reaffirms the hard work we put in every day, so thank you for your kind words! We appreciate you choosing Action Furnace, and are glad we were able to make it right for you.