The company was contracted to provide and install 2 entry doors and install 2 storm doors. Soon after install numerous issues resulted. The better business bureau had to be contacted to get B-Wise to follow-up. The next season B-Wise fixed problems with back door but were unable to diagnose or fix problem with front door. Issues with front door turned out to be a manufacturer problem. We waited another season and manufacturer came out and re-did installation for front door. We are extremely happy with the install on the front door. I would never consider hiring B-Wise again. They undercut the market with their pricing but it is not worth it. There were issues with product selection, administration, product installation and installers. About everything that could go wrong ... did.
- Approximate cost of services:
- $3,000.00
- Company Response
this project was done by the previous owner who has passed we took the old company and there was no record on file of this client