Reviews

10/10

Scott, of Summers & Smith was a life saver for us. We had purchased a dual fuel range to replace an old electric one we had had for many years. We had a gas outlet in the kitchen from the original builder and thought it would be no problem to hook up the new range to the outlet. However, we didn’t realize until the machine was delivered that our new range had a cover in the middle of its rear which limited the optimal locations for the gas pipe to be run along the left side of the wall and the electric cord along the right side. However, on our wall, both outlets were centred. A previous contractor had suggested that the only way we could make the current set-up work was to relocate our gas outlet to the left of the wall and use an electrician to move the 240V electric outlet to the right. Scott was extremely positive in all his dealings with us. Always smiling and always showing empathy for potential issues that arose. He was also very creative. He had the idea to lower the gas outlet without using any new materials, instead of moving it, and he was also able to flip the electric outlet 180 degrees so that it wasn’t in the way of the gas valve. This way both the gas line and the electric cord could be snaked below the middle cover and weren’t in the way of one another. His solution also allowed the entire range to be pushed flush against the wall. He did a great job for us, in a short time, with minimal materials, and because we didn’t have to call an electrician we saved a lot of money. We also had Scott clean our two fireplaces that same morning. He was very efficient and responsible. As he was putting together the invoice, he noticed that the glass door on one of the fireplaces had become a bit cloudy again. He immediately disassembled the door and cleaned it a second time without charging us for the extra time. He was very thoughtful, knowledgeable and thorough. He was also very customer oriented and thought outside the box, saving us both time and money. A HUGE thank you to Scott and to Summers & Smith for employing amazing people.

Approximate cost of services:
$300.00
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Company Response

Dear Della,
Thank you for taking time out of your day to write such an amazing review of Summers and Smith. We are so glad to hear how happy and pleased you are with the installation of your new stove. Our installation teams and technicians consist of some of the best and highly trained professionals in the industry, ensuring our customers 100% satisfaction. Thank you again for sharing your experience with us, we truly appreciate it. We have passed on your review to Scott as well.
Yours Truly,
The S&S Team.

10/10

We want to thank Gord and Joe of Academia Roofing & Attics. They were very professional. They arrived within 30 minutes of my phone call, and immediately got to work identifying and fixing our problem. They also took time to inspect the rest of our roof and inside our attic, and made some additional recommendations on what we can do to make further improvements and prevent future problems from occurring.

Approximate cost of services:
$0.00
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Company Response

Della, your review makes us look good and we are grateful. We happened to be close by when you needed us and hope we can help you again as quickly.