I needed to replace 3 windows on the second floor in downtown Toronto and the experience was painless and very professional. Some companies won't venture into the city because of traffic and parking but despite the challenging access, their team of professionals made it look easy. They recommended the type of window based on my needs and were able to manufacture and install within the quoted timeframe at a competitive price. I am extremely pleased and would not hesitate to use them again or recommend Windows by Installer to my friends and family. Edward C

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