Our basement flooded, water had thoroughly saturated the walls. A friend gave us Ross' number from the Mold Guy who had hired them before to do mold remediation in her home. She highly recommended him adding that the mold remediation business is saturated with so called experts who do potentially harmful work like pour bleach on mold to clean it. Ross came by within an hour of calling him. He took the time to give our basement and home a thorough inspection. He reassured us concluding that based on visuals we had little to worry about. He gave us an estimate for the flood cleanup as well as air quality testing to be conclusive about the mold presence. But when he saw budget was an issue he proceeded to give us detailed instructions on how to remedy the flood effectively ourselves and assured us that the air quality tests were not pressing in his opinion. He even gave us a jug of chemical free cleaner free of charge that he recommended for sterilizing the basement after drying it up. When I asked him how much for the consultation he said "free." I couldn't believe it. Since then we have purchased an old farm house in the country side. There have been some mold issues and Ross is always a phone call away, anytime I call he answers and kindly gives me advice. He rented us a powerful air scrubber machine at a very reasonable cost while we removed the mold. He let us hang on to it for as long as we needed at no extra cost. I could not recommend the mold guy any higher. Ross is very attentive and genuinely caring. And equally as important he is a true expert in the field of mold remediation.
- Approximate cost of services:
- $200.00