Reviews

1/10

Reading through the reviews, I expected more from this companys cleaning service. Perhaps they simply sent me their worst providers. Either way, extremely disappointing service over a couple of months and will not repeat. The cleaners routinely failed to clean key areas and when they did the quality left much to be desired. Poor attitudes from a couple of them as well, making me wonder why Im spending almost $200 bi-weekly when there are cheaper, better quality, providers out there. The attached pics were taken right after a completed clean - buyer beware.

Approximate cost of services:
$190.00
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Company Response

Hi Naz. I saw your pictures and reached out to you. That simply is not the quality we expect, nor should you. We'd like to come back and touch up those areas for you, even if you won't be using us going forward. We're a human service, and we'll make mistakes. If we aren't living up to your expectations, just let us know so we can try and correct the situation. Thank you for your business and your feedback.

10/10

Alex responded very quickly to my request for same-day service with pricing and exact timing. He gave advance notice if his arrival and the work executed appears to be if good quality. He also provided some feedback on system design issues which was very helpful. Would recommend.

Approximate cost of services:
$160.00
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Company Response

Thank you so much for you review. It was out pleasure.

10/10

Mario was very helpful and responsive, providing suggestions for the replacement of my bathroom exhaust fan and ensuring that the work was well done. Highly recommended.

Approximate cost of services:
$350.00
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Company Response

thank you for choosing KM RENOVATIONS !!!

7/10

Update - the quality of the work ended up being a bit shoddy around the edges (loose grouting, etc). Considering the price paid, quite disappointing. No response from the company when I reached out to them. Jeff, Roger and the crew did an excellent job of responding to the service request (one of the few who actually picked up the call). In addition, they made great suggestions that improved the look and feel of the project. Highly recommended and would use them again.

Approximate cost of services:
$5,500.00
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Company Response

Thank you very much for choosing us to get your project done! it was really a pleasure working for you and im glad we met your expectations to get everything done just the way u wanted it. We will keep doing our best to keep our homeowners happy. We do the work to the best of our ability. Also as if it was our own home!

Thanks again
Patternlock Interlocking

10/10

Excellent quality and service provided by Moe and his team as we replaced the upper floor windows in our home. MOR took the time to provide a detailed quote, highlighting value rather than just pitching the most expensive options. The work executed was flawless and the team was very professional.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for these amazing and kind words. We highly appreciate your business and look forward to future work with you and family/friends. We put workmanship at the top of our priority list and assisting clients with the most valuable options is really important to us and meeting the goals of homeowners/renovators.

Best wishes
Moe and the Advance Team

10/10

Ofer was a pleasure to deal with. He helped us evaluate options for our dryer’s location and guided us to the right decision along with some helpful tips on storage in our laundry room. Thanks Ofer!

Approximate cost of services:
$80.00
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Company Response

Thank you Naz i glad i could help...

8/10

Monarch was easy to book with, and responded promptly. Their service was quick and they did their best to remove some of the toughest stains left by the previous owner. Having seen the effects of other steam cleaners, I still think more could have been done (not sure if it was equipment related).

Approximate cost of services:
$380.00
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10/10

Denis responded quickly to my request for a TV mounter even with a request that wasn’t just a pure TV mount. He not only cut open drywall to retrieve a mess of cables hidden by the previous owner, he also put me in touch with an electrician who could provide a cleaner solution by locating the outlet closer to the TV mount. After this job, we got Denis and his team (Dwight) to perform two more TV wall mounts, and the relocation of a wall mounted fireplace. All jobs were performed excellently. Thanks Denis!

Approximate cost of services:
$650.00
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Company Response

Thanks for your review sir!

10/10

We recently purchased a house and were looking to have it repainted completely. Our initial painter ended up performing poorly and slowly, so we made the decision to switch vendors halfway. James and the team at Natik were great, not just in responding quickly to keep our move-in timeline on track, but also doing an amazing job. Highly recommended!

Approximate cost of services:
$1,800.00
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Company Response

I'm so glad we were able to able to finish your project the way it was meant to be done from the beginning. It was so nice meeting you and your family, and it was really great working for you. We really appreciate your professionalism, attention to detail, and communication. Truly a joy from start to finish Naz. Enjoy your new place, and hopefully, we'll see each other in the spring time for some exterior work! =)

All the best,
James

5/10

I was looking to replace 15 locks. On the day of execution, the work went mostly okay, if a tad too slowly (Tom spent a bit of time chitchatting, which I’m not a fan of when paying by the hour). However, 4 of the locks that were installed had issues where the latch locking mechanism would slide back into the lock hole. When I called Tom to provide feedback, his response was “I did the best I could with your crappy doors”. After not getting a definitive timeline when he could come back to rectify the issues, I decided to do them myself. Turns out that on all 4 locks, the locking mechanism was not secured properly using the provided notches. That I had to go back and re-do work I paid for was upsetting, especially when it was something that should have been easily caught by a locksmith.

Approximate cost of services:
$470.00
1 of 2 people found this review helpful.
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Company Response

Wow. I find it amazing that I had explained a few interior doors were defective and that I would be returning at no charge to modify those problems. I have left messages for you to call when I can use other parts to correct the problem. But you have not called back to arrange a suitable time.

15 minutes per door is not a long time considering removing old hardware, unpack aging the new hardware and adjusting the hole sizes to match the new hardware. Then installing the new one.

You purchased a cheaper quality lock which may give you problems. Most of the doors were driven style installations. These are a one time hole use. Some of the doors will need the other style insert which takes more time.

You post a bad review instead. Not fair.

I am sorry you are not being reasonable about this.

Best of luck to you and your doors.