John and his team did a great job, removing the juniper from the back yard and trimming the front... Fast and efficient and a great clean up. 10/10...highly recommend.
Thank you very much for the amazing review Mike. We are happy that you were impressed with our services and hopefully we see you again in the future but not too soon again thanks
Stone work, driveway, interlocking
Cement slabs around garage door and 2nd story fell off as soon as they left, they came back and fixed it but some around garage are loose and 1 fell off after about a year. The actual stone work on the face of the house seems secure...tho I haven't been up to check it... Contacted Jason back in August 2020 to fix this, still waiting.. The last picture was after about an hour after the original work, the previous are current. Well Jason i did leave out the porch separating again where you fixed it and the garage floor looks like it has a case of psoriasis... The main issue was your lack of response, the last response to a txt was from Sept 2019 and the only call answered was in May 2021, we than tried to reach you late July several times to get an eta... but yet again 0 response...than amazingly you responded when I gave you a review. And yes there was a lockdown but you seem to be using that as a crutch... I still had my kitchen fully renovated at that time, it took longer but everything was done as per their schedule...and we will use them to correct the outstanding issues. Consider this case closed
Mike, I was honestly shocked and dismayed when I saw that you had given us such a bad rating and low score. I realize you are frustrated and have concerns regarding the few small areas you pointed out. As you are aware, it has always been my intention to return and address these concerns, but only when it was safe to do so. I did explain this to you when you contacted me. I know it has been a year, but in our defence, we have been in lockdown or partial lockdown during most of this time. Ontario has just now entered Stage 3, which has allowed us to look at areas that had unfortunately been on hold due to Covid. Your job was one of these. We completed a huge amount of work for you and it is unfortunate that you chose to write a review pointing out a few small areas that, under normal circumstances, would have been addressed in a more timely fashion. However, it would now appear from your rating that you would prefer if we did not return to complete these repairs and that is your choice. We are doing our best during these restricted times to keep our business viable. The challenge is real and we face it every day. Stay Safe, Stay Healthy.
