Deposit taken and no further contact in two months as to the status of my order. I do not wish to proceed with this order, and request a reimbursement of my deposit on my credit card immediately. Due to a recent diagnosis of cancer, I sincerely hope that you will provide me with a reimbursement as I cannot proceed.

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Company Response

Dear Brenda, We are extremely sorry to hear about your serious illness. We contacted our London Branch and they do not have a customer name Brenda waiting for installation. Please either provide you full details or call our head office and we will help you out. Thanks and take care of yourself - Clera Admin