I signed a contract for 5 new windows and a guaranteed install-by date. The company did not contact me for over 2 weeks to take measurements and then missed the deadline to install by the guaranteed-by date. The company then offered no compensation for breach of the guarantee and because of unavailability at the premises the new date was 5 weeks later.
- Company Response
Hi Christian, we appreciate your review and totally deserve it, unfortunately our glass supplier delayed your order but we are trying really hard to try and make the windows within the 4 weeks timeframe promised. We will keep you posted.
Update: All windows installed as promised before the guaranteed date.