I had been looking to replace all the ~20 yr old wood windows in my house for the last 3 years or so. I got quotes from a short list of 5 companies (researched all these companies for about a year). After speaking with dozens of people in the industry, visiting them at the home show, visiting their showroom 3 times, Eurostar was on the only company that I was 100% confident could deliver on all the specs I was looking for (sounds reduction, thermal qualities, structural, etc). The Eurostar team worked with me (back and forward x50) on all aspects of design to logistics of installation (tilt & turn windows are 20x more difficult to install that Cdn windows; their main installer Melik has the best workmanship I have ever seen in the industry). They supported me through this entire project (it was very complex; they could have easily told me to take a hike) and the outcome was nothing less than breath taking. Not the cheapest (don’t cheap out on windows and doors!), but the value I got was much better than the $50k I spent. Thanks Igor, Eli and Melik. Unbelievable workmanship quality and detail in ALL parts of the project. These windows will last for 100 years. Save yourself the time and just call them.

We had a great experience with Jim and his team in replacing our home windows and doors, we were impressed with the quality and level of attention to details. Jim was around all the time giving us advice to choose the best fitting our place and following up to make sure we are satisfied and everything is beyond our expectations.. thank you Jim

It was a pleasure working with Eurostar. From the free estimate with Eli to the final install with Danny, they were very professional and were very willing to discuss options and alternatives. When it came time to install, the team was able to quickly adapt to issues arising from removing and installing doors on an addition to a 100 year old house. We had great communication during the install and we were blown away by the professional result and how fast the job was completed. We will be asking them back for additional doors and windows.

They, especially Jim, went out of their way to ensure all our windows and doors were on-time and efficiently install - great workmanship - very, very pleased. 100 stars plus...C&R NOTL

I searched for quite a while to find a company that had a good product, as well as a good reputation for service. I was very pleased with both aspects. Eurostar stand behind their commitments. They went above and beyond in the service area, and I love the doors. I would highly recommend them.

We needed to replace our wooden windows. Having lived in Europe for a time we were quite impressed with the European style of windows. As a spring trade show we learned that we can purchase this type here in Ottawa at Eurostar. We are VERY pleased with ther service both by the office staff and the work done by the installers. The office staff were very knowledgeable and made us aware of the various options. On site, the installers were professional. Their work was well done and they cleaned up after themselves at the end of the work day.
The windows are amazing. They were installed airtight. Before these windows we could hear street noises and sounds of neighbours' lawnmowers, etc. With these new windows we do not. Our guests and neighbours have been impressed with these windows and several have asked more information about this company and their products. We are very pleased with th our whole experience with Eurostar Ottawa and recommend their services.

We had our upstairs windows and patio door replaced, and are enjoying them immensely. Eurostar were knowledgeable, professional and prompt. They were reasonably accurate predicting the delivery schedule, and got the job done in quick order when the windows were ready. There were no bad surprises and the job has been well done.

I recently replaced 3 sets of doors and had a positive experience with the entire team at the Toronto/Vaughan Euro Star office. The staff is knowledgeable, accommodating and professional. From sales (Eli) very patient and thorough in explaining the products, to installation (Danny & Domenic) quick, clean and experienced installers. They advised what would work best and that is exactly what we received. I highly recommend Euro Star!

Our 40 year old Stittsville condo had several replacement windows of poor quality along with mostly original wood windows and metal sliders on a sunroom. Eurostar replaced all with European style windows plus a front door. When they arrived form Germany one pane was broken and Eurostar filled it with a temporary pane available in Canada and brought in a new one from Europe. To make matters more complex, the windows were sent from Germany with the openers reversed. Through all this, Eurostar kept us confident that they would finish the work perfectly done, and they did. They planned dates for installation and kept them. We have seldom worked with tradespeople and suppliers who provided such a combination of quality product, solid service and very agreeable customer relations.

I had to replace all of my 40 year old windows. I absolutely love my new windows! Thanks to Christina who advised me to enlarge bedroom windows (I didn’t know I could). And a big thank you to Ashley and Chris who installed the windows expertly and left absolutely no mess!
Deborah