Eco-Choice Windows & Doors is good company run by an even better guy, Gabe. He is definitely one of the most customer-service oriented contractors we have run into while updating our 90 yr old house. He was extremely punctual, attentive, knowledgeable, and did everything he said he would do. His prices were also excellent, as was his product. We especially like the hardware used on his casement windows, as well as his tilt-&-turn options (Euro-style) which are hard to find in Canada. Gabe & Eco-Choice delivered a window that was well worth the price we paid. Also, his installers, were very punctual, courteous, friendly, and accommodating. A good example of Gabe's Customer-Service excellence was when it was discovered that a window that was supposed to have frosted glass (bathroom) didn't have the frosting. Gabe was more than happy to fix the issue ASAP by either replacing the existing glass with a frosted piece, or refunding the amount we paid for the option. Fate would have it that my wife preferred the window sans-frost after all so we took the refund. He also gave us bonus folding handles when the installation schedule had to be juggled a bit. Very old-fashioned 'customer-first' dedication. We wish all companies operated in the manner that Gabriel and Eco-Choice Windows & Doors does.
- Approximate cost of services:
- $2,700.00
- Any advice to offer fellow homeowners facing a similar project?
- Consider having the entire frame rebuilt when replacing your windows if you are in an older home.
- Company Response
Dear Clay and Clayton
Thank you for putting your trust in me & ecoCOICE Windows. I am glad that you are enjoying your Triple-Tech Windows. Your new window system is a huge step forward and will help you conserve energy in your home. Looking forward to work on your front door in the future.