Reviews

10/10

My gas stove died on me, technician from this company was excellent, efficient and very knowledgeable. No one wants to work on a gas stove but this technician was so good. He figured out the issue in no time and proceeded to get it up and running. His explanation of the problem was something I could understand, not too technical. His name was Russell and he was a credit to this company. I hope they understand how valuable he is. I've got this companies sticker attached to my stove top for any future appliance problems. Thanks!!

Approximate cost of services:
$315.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

10/10

The process of having a second driveway put on my property in Ottawa was a painful and frustrating ordeal. NOT because of the efforts by Samy and his staff, but because of the nitpicking and hoops that were put into place by the city bylaw dept. Start to finish it took 18 months of constant paperwork and numerous phone calls. Most companies would certainly never invest so much energy into something that was clearly not their resposibility. Samy very bravely took on the task of getting all paperwork in order ( no small feat when dealing with a government department). My local councilman couldn't even help me! Throughout this whole arduos process Samy kept me well informed and up to date on what was the next step. Finally, the go ahead was given and my driveway was the last one done in the 2020 season. I can't express how impressed I was by this man and his company. This sort of above and beyond service is not something one sees in the business world these days. This company prides itself on giving the best effort and product that they can. I will certainly use them in the future should the occasion arise.

Approximate cost of services:
$8,300.00
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Company Response

It was a long journey but we got it done Shelley! Thank you for being patient throughout the process and for the amazing review. I shared your kind words with the team!