Hearth Manor is a disaster. They dont know what they are doing and will not stand behind their faulty work unless they are compelled to by the Distributor. They dont answer your calls. The gas fitter doesnt hang tags on the gas line, the product will be installed missing peices that you wont know about until it breaks down 2 years later and they really dont care about their customers. Its a disgraceful operation that shouldnt be allowed to continue installations of potentially lethal equipment.