Pickering in Mississauga

We hired Ontario Shake n'Tile to replace our flat roof. The roof and workmanship came with a life time warranty. In 2019, we called the office a number of times due to a significant leak and were met with no response. We had previously called over a number of years to have the team come in and fix various leaks. In 2019, there was some significant drywall damage which needed to be replaced. When the drywall was taken off the ceiling, there was significant structural damage uncovered from years of the roof leaking. And for those in the know, insurance companies do not cover this type of damage - our insurers, RSA, refused to provide any coverage for the structural damage. Needless to say, the lack of proper material and poor workmanship by Ontario Shake n'Tile created a major restructure project for us that costs in excess of $100K - new roof along was $60K and then there were 4 structural beams that had to be replaced in the ceiling along with the portions of the north wall of the house needed to be removed and replaced. Overall, a very poor experience.

I Hired PaulDavis to complete a renovation at my home. The project manager assigned all work to a subcontractor - PaulDavis doesn't actually do any of the work, it is all contracted out. There were 4 significant blunders that occurred on the project ( and a number of smaller ones along the way). The significant blunders were all caused by lack of project management and were - (i) ordering the incorrect number of structural beams - about 4 weeks for each separate order - creating a major timing issue; (ii) subfloors "accidently" ripped up by subcontractors. And instead of replacing with new plywood, the team put the damaged wood back down on the floor; (iii) incorrect insulation put into the ceilings even thought the city of Pickering inspectors clearly indicated to the Project Manager that the insulation that was required; and (iv) gas fittings for fireplaces that were in the home (and remaining) were removed by "accident". And the best part of all, I was asked by Mr. Moore to pay the remaining balance owing (less 10%) before he would commence any additional work. I requested an alternative payment schedule due to the major missteps that had occurred as well as the fact that we were now moving to the third schedule detailing new timelines for the completion of the project. This was met with refusal to do any further work on the project and the Project Manager had the electrician that was subcontracted immediately pull the electrical permit. Overall, it was a very bad experience and I'm out a lot of money for all the work that needs to be completed.

Had a flat roof installed on a residential property. So many leaks and have been constantly calling them to repair the roof - they are not returning our calls at all!!!