Ian in North york

Our old furnace was shut down due to a carbon monoxide leak at 8:00 p.m. on a winter Thursday evening, the night before we were headed out of town for the weekend. We called Atlas and they came on Friday to fix the problem. They called us late on Friday afternoon, while we were out of town, to tell us that the furnace had to be replaced. The sales representative, who was on a day off, called from a bus to confirm the cost of a replacement and co-ordinated with the installation team for a replacement on Saturday. We arrived home on the Sunday evening to a nice warm house, and the furnace room neater than when we left! i was very impressed with the level of dedication to the customer and the quality of the work done.