Reviews

10/10

Kevin and David are the nicest, most honest people you will ever meet. I met them after I called our usual maintenance company to come and check why our furnace stopped working. He told us we needed a new furnace at $11,000. We then called Quality Home Comfort for a second opinion. David came, took a look and said nothing was wrong! It just needed a reset! Needless to say I will never call another company again. Just recently I went down to the basement and there was water around the humidifier. I called them and David came by again, reattached a loose hose and said it was good to go! Their honesty, competence, and professionalism (Kevin responds almost instantly) cant be beat!

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the kind words, Rosalinda. It's our pleasure to help you.

10/10

If you want the short version of this review, this company saved us anywhere from $450 - $11,000. (Yes, that is typed correctly!). Trust them. They are honest and will truly tell you what is wrong with your furnace or, like they did to us, even tell you there is nothing wrong with it if everything is fine. The long version is below... I learned a lot. Might be worth a read. During one of the first cold days this winter our furnace stopped working. We had completed maintenance service each year with one of the big companies and never had any issues. We called them and they sent the same person who had been there a few months prior for our regular service. At that time, we still had warranty on the furnace and it was apparently fine. Service man came and reset the furnace and got it going. However, he said part needed to be changed that would cost us $450 but he wasn't sure if that would fix it. If it wouldn't, we would need to change another part that cost $1000. He said this was risky because the motor (which was just fine a few months ago) was overheating too so we should just get a new furnace at $6200. He also pushed for us to get a new air conditioner too because installing both at the same time would save us money and it was old. Another $4800. He was really so pushy about it that we got suspicious and decided to get a second opinion. It just didn't seem right. We called Quality Home Comfort. Over the phone Kevin told me that even if we did need to change the parts they had indicated, the price was a fraction of what we were quoted. But it gets better.... When Dave showed up, he said NOTHING WAS WRONG WITH IT! Sometimes, they just need to be reset! We did nothing and it has been months now and thank goodness we haven't had any issues! I can't believe this other guy knew nothing was wrong with it, and was totally fine with a family with small kids spending $450 or $6200 or even $11,000 THAT THEY DIDN'T NEED TO SPEND. I did some research and it turns out that these service people at some companies get paid commission on the contracts they make! That explains why the first guy was so pushy for us to get the new furnace! Needless to say I have nothing but good things to say about Kevin and David and they are now the company we will trust going forward and frankly I am happy to give such honest people my business! Thank you Kevin & David!!

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

It was a pleasure to help you. Customers like you make our efforts worth while. We have served the GTA for over 30 years and we built our reputation based on a commitment to excellence in service and customer care.
Quality Home Comfort

10/10

When I noticed water coming into the basement from a crack in the wall I went to the homestars website to find a company to call. I called the "number 1" company first and they said they couldn't repair the leak since it's winter and they can't dig. I guess their reviews are only from people whose basements leaked in the summer! Then I looked at other companies and read all the great reviews for Aqua Tech so I called them. Andrew quickly assured me that they could fix our leak (even in the winter!) and came over quickly to assess the situation. He told me it would be a one day job and it was. He was available to answer questions and even answered his direct number on Sunday. My father used to be a contractor and was here when they came to do the job as I was at work. He was very impressed with the knowledge and the quality of work done by Aqua Tech (he is a very hard man to please about this kind of thing!) The price was appropriate, service super fast, all questions answered plus we have a 25 year warranty. They even dug up the bushes and put them back. Andrew even said that if the soil settles, (it was a bit hard to compact completely as it was very wet that day) we should call him so he can come back and add more!! I can't say enough good things about them. My basement is drying as I type!!

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Hi Linda and Joe,
We would like to thank you for allowing us into your home and putting your trust in our company. It is so nice to hear that a client is very happy with the job and the timeframe it was completed by. We try to provide the highest level of quality service and the crew takes great pride in their work. Thanks again for taking the time to write this review, we appreciate it! The Aquatech Waterproofing Team

10/10

Called for removal of renovation waste. What impressed us most was how FAST they were. We had a huge pile that I thought would take all morning but they did everything in about 45 minutes!!!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Hi Linda & Joe from North York,
Talk about fast, you guys are just as fast as we are! Thank you so much for the excellent testimonial. We certainly do appreciate it and look forward to servicing you again.

10/10

Me and my husband just recently bought a home. When we saw the number of good reviews for Templar, we decided to contact them. On the phone, Robert was knowledgeable, friendly and answered all the questions I had. He seemed like he really knew his stuff. I felt comfortable with them because of all the experience they have had doing this. Warren was the person who came to do the removal and he was also really nice and thorough. He walked us through the house and explained everything to us. This was also the only company I found to give me a price per vent over the phone. Others said it would depend on the vent, the age, the condition etc and they would either come an extra time to give a quote or adjust the price after the job, which made me nervous since you could agree to one price and then get stuck with another! I felt the price was very reasonable for the expertise, quality of work and professionalism. Thanks guys!!

Approximate cost of services:
$0.00
Was this review helpful?