I did not realize until too late that the deposit is only to hold the price - it does not guarantee that they will be able to deliver you the product. They took my "deposit" 8 months ago, have financially penalized me for changes I have made to the order, and when I go to book the delivery they tell me that they are out of stock and are not expecting to be back in stock for another 4 months!!!! We built our kitchen around these appliances. They also refuse to refund our deposit so we can't purchase from somewhere else. And they don't have any other fridges that will fit. I DO NOT RECOMMEND BUYING FROM THEM AT ALL.
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you very much for your review. I am sorry to learn of the difficulties you have been experiencing. Unfortunately, I am not able to locate your order in our system from the information provided. Would you please reach out to our Customer Care team at cs@caslp.ca to provide your order number so that we can look into your concerns directly?
Regards,
CAS
