We had utilized Owen's services to move and re-route our A/C this summer and asked if he would take a look at our furnace humidifier. He did and as we suspected, needed replacing. Owen prepared an estimate for us and we scheduled the work of October. Once the work was done and Owen invoiced us, we noticed that the invoice cost was lower than the estimate provided. Upon inquiring why the lower price as the original price was very good, Owen said that the work took less time that he anticipated so that was why the lower total. We would not have even noticed this at all. this truly speaks to Owen's standards and ethical practice. We highly recommend him.