Reviews

10/10

We had a leaky toilet and also thought we had a leaky drainage pipe under our old shower that was increasing our water bill. Valentin diagnosed the problem quickly, explained the issue, and fixed it in 30min. We felt confident in his knowledge and happy with his service. Great to find a professional plumber who we can rely on for future calls. Recommended!

Approximate cost of services:
$160.00
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Company Response

Thank you Vince, Valentin

10/10

Mark was very courteous when you came to our house. Explained the product, the install, and provided a quote. Installations guys were on time, efficient and friendly. Final product looks amazing. Would highly recommend if you're looking for professionalism and excellent product. Thanks, Mark! -VT in High Park

Approximate cost of services:
$1,000.00
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Company Response

Hi Vinh, Thank you for your business and time to leave us a review. It was a great pleasure dealing with you. Best Regards,

8/10

We had moved into our 80 house and found out that there was no heat to one of our bedrooms on the 2nd floor. We contacted several companies but many never called us back and some were downright rude on the phone. Gus from Atlas care came by last year in October of 2010 and took a look at the problem and gave suggestions on how to rectify the problem. We scheduled another inspection with an 'expert' in duct work from Atlas and when he came, he worked with me on a plan on re-routing ductwork from the furnace in the basement, up through the floor in the living room corner, up through a hall way closet on the 2nd floor, up into the attic and dropped from the ceiling into the room without heat. We decided this was the best option cosmetically and in terms of practicality. He also installed a return air for the 2nd floor and that has made a big difference in the winter and summer in terms of airflow. Service was done in 8hrs. They lined my house with red rubberized carpet to prevent damage to our floors and cleaned up after the project. Quick and painless and now we have heat in our bedroom! My only minor issue with AltasCare was that they charged me an hourly fee (2hrs - I think it was $150) to 'cut and fabricate' the metal for the ducts. This was never mentioned up front and appeared on the final bill on the last day. Not sure if this was a money grab at the end of the job, but I paid it since the final product was very good. I suggest you ask for any fees upfront, as should be the case with all contractors. Otherwise, I am pleased with AtlasCare and will contact Gus once we need our furnace replaced or repaired.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your comments. We are pleased to hear that you had an overall pleasant experience with us and that we were able to come up with a customized solution that was suitable for you. I am, however, concerned to hear that there were additional costs that you were not aware of. At AtlasCare, it is a top priority to maintain transparency with our customers, and always a concern when that expectation is not met. I would like to personally apologize for this and speak with you more about the circumstances. Please call me at 905-829-1296 or email me at gmccabe@atlascare.ca so I can discuss this matter with you personally. Thank you, George McCabe, AtlasCare Sales Manager.

AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

10/10

We wanted to replace all of our windows in our 80 year old house. Our old windows were probably from the 70s and did not insulate well, were single pane, and rattled when we walked by. We replaced 6 windows and our garden patio door. The 6 windows installed look beautiful and the installation of the garden patio door required cutting dry wall to fit properly since the last door was installed incorrectly. Garden door looks amazing. We obtained 3 quotes and Ambia Windows price was very competitive. Since the prices were very similar, the deciding factor to go with Tony and Ambia was (1) The quality and craftmanship of their product (lifetime transferable warranty+5yr installation warranty), (2) excellent customer service with Tony, and (3) very high rating on homestars. Tony seemed very honest when he met up with us and was a very nice man. Communication via phone and email was instant. The installers (Eugene and his partner) were on time, worked hard (only took a short lunch break), and cleaned up aftwards. Tony followed up with us after the install and came by to inspect the job and made sure we were satified. There were a couple of minor issues that came up and Tony rectified them very quickly and without issue. I will be recommending Tony and Ambia Windows and Doors to family and friends in the future. Don't hesitate to go with ths company! Thank you.

Approximate cost of services:
$7,000.00
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