I have have purchased products from Gem Windows & Doors in the past and have always been pleased. Recently I was installing 2 sliding doors at my cottage and needed some screw cap covers to finish the job. Even though the doors were not purchased from Gem (It was a DIY job and simpler to buy them up north) Jim Christopoulos not only provided me with the right parts , he did not charge me. You don't see that every day! The receptionist, Meaghan ?, was equally helpful and a delight to deal with.
- Company Response
We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. We'll also be sure to relay your message to Jim and Megan.