Reviews

10/10

On June 8, 2020 Cliff replaced 2 external ducts outside my townhouse. He was delayed by the previous customer through no fault of his own (landlord/tenant drama). Cliff wanted to finish the job that day and stated before he started that he would finish the job on his own time after his work day ended. This really impressed me since smoke from the next unit was getting into my unit. This represents customer service over and above. Cliff estimated the job for me and even tried to fix the bent damper and vent hood until the replacements were installed. This represents the level of customer service Pete The Plumber/Electrician provides. I highly recommend them. Next job is July 28, 2020. Can't wait.

Approximate cost of services:
$367.00
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Company Response

Ken,

Thank you so much for your kind review. Cliff is amazing and we are so happy to hear how he went above and beyond for you. We look forward to seeing you again on your next call.

Regards,
Jennifer Mass

10/10

Came an hour earlier than the scheduled time which was great. He cleaned my windows just like they were brand new. Hard worker. Extremely pleasant. I would highly recommend Men in Kilts.

Approximate cost of services:
$207.48
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Company Response

Hi Ken, thank you for the feedback! This is exactly what we strive for on each and every visit and because we are so confident in our systems and our technicians we always back everything we do with our clean guarantee in case anything ever does falter we come back to ensure they look like they do now, within 48 hours of leaving the property! We hope to be back at the home here in 2020 if not to do the windows again then any of our other services!

10/10

I had windows and doors replaced on Aug. 29, 2018 and Nov. 23, 2018 on my townhouse. I was happy with the product and the color. On Nov. 23, 2018 someone complained to the Board the colors didn't match the complex. The Board told me to repaint in the winter by Dec. 3, 2018!!! Kevin, the owner will replace all the windows and doors installed with brand new ones painted in the correct color at no cost to me!!! OMG, what a reputable company!!! Western Windows was my first and only choice since my brother and a co-worker replaced their windows with Western and were totally satisfied. I highly recommend them due to the awesome product and most importantly, the honest and reputable owner and company. They really stand by their product and workmanship.

Approximate cost of services:
$7,390.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the great review Ken, we are glad we could make things right. We take great pride in offering great products and service.