We are thrilled with our new kitchen from Rockwood Kitchens. Desirae at the Newmarket showroom was amazing to work with. Her design was well thought out and suited our needs perfectly. Desirae was extremely patient as we changed our minds on the different aspects of the design. She was always very responsive to our questions or making changes by email. We felt confident in her advice and the result is excellent. The Rockwood Kitchen installation was completed on-time and as promised. The attention to detail by our installer was professional and you could tell he took pride in his workmanship. In fact, there was some minor damage to one of the tall cabinets, something that we may not have noticed ourselves but immediately he called the warehouse and had another cabinet shipped out to replace it. The post-installation follow-up was superb. We encountered a colour match issue with one small section of our quartz countertop and Rockwood did not hesitate to replace it. Amazing staff and truly a pleasure to work with, from the initial design to the post-installation customer service. Karl & Kathy Stouffville
- Company Response
Hello Karl and Kathy!
Thank you so much for such a kind and detailed review. We will be sure to pass this along to Desirae and the rest of the RockWood team. We hope you enjoy your beautiful new kitchen!