We are very disappointed with the workmanship of our walkway. It has been a nightmare getting Greg from Loc-Tite to rectify the problem with the laying of the bricks. When talking to Greg on the phone about when this will finally be done he informed us that he will phone us back. That never happened. This problem has been going on since August, 2011. We are very frustrated! We would not recommend this company due to our experience. It is now end of November, 2011 and problem has still not been dealt with. The supplier of the bricks came to our house to inspect the walkway and he told us that there is no problem with the brick, the problem is the way Loc-Tite laid the bricks.
- Approximate cost of services:
- $0.00
- Company Response
As promised we came out to fix the problem on your front walk. I spoke on three occasions since then the first conversation we had you told me you would look at it call me back. I waited two weeks. I called you back. You told me you still have not had a chance to look so again you said you would call me back. I waited another two weeks and called you back you then told me you looked at it and you were happy with the work. I then asked you to please change your review to reflect the job you said you would do so to date you have not please do so at your earliest convenience
Thank you
Gregg