Reviews

10/10

Repair technician was great - honest, professional, courteous and informative about the problem. I was kept informed at all stages of repair - part-ordering timeline, appointment for repair, etc. Highly recommend this contractor.

Approximate cost of services:
$454.00
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Company Response

Hello Nancito,
Thank you very much for the great review! We always make sure that our technicians are thorough with their explanation while performing the repair, and with maintenance tips to ensure the appliance is in great working order, and remains so. It was our pleasure repairing your dishwasher!
Thank you,
Man With a Wrench Team

10/10

Service Technician, was very polite and knowledgeable. As a woman, I often find that male technicians can be dismissive, when obliged to deal with women, this has never been the case with Direct Energy. I have been a Direct Energy customer for 7 years and I would highly recommend them. Also, whenever I have a problem with my furnace, they send some out straight away, which is extremely important in cold Canadian winters. Note: I have a maintenance plan with Direct Energy, so I didn't have to pay for this visit.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thanks for such a kind review! Very happy to hear you are pleased with the service and getting good use out of your maintenance plan. - Amy